Privacy & Policy

At Photoconia, we are committed to protecting your privacy. This Privacy Policy explains our data processing practices and the ways in which your personal data is used.

Information we collect

We collect the following information from you:

• Name
• Email address
• Phone number
• Shipping address
• Uploaded images (in actual and thumbnail sizes)

Use of your information

We use your information to:

• Process your order for prints
• Provide customer support
• Improve our services

Sharing of your information

We will not share your personal information with any third party, except for:

• Shipping partners: We will share your name, email, phone number, and shipping address with our shipping partners to process your order.
• Payment gateway: We will share your name, email, phone number, billing address, and shipping address with our payment gateway to process your payment.

Storage of your information

We store your personal information in a secure manner and take appropriate measures to protect it. Your uploaded images are stored in actual and thumbnail sizes. The actual size photos will be deleted one month after printing.

Changes to our Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be reflected on this page.

Refund Policy

We do not offer refunds on any of our products. We only charge shipping and handling fees for all orders.

However, if you order any photo storage albums or accessories with your free prints and find that the quality is not up to your expectations, you may return the product for a refund.

Shipping Policy

We strive to ship your order as quickly as possible. Orders are typically shipped within 2 business days of receipt.

Shipping times vary based on your location and can take anywhere from 4-7 business days to arrive.

Contact Us

If you have any questions about our Privacy Policy, please contact us at [email protected].